Introduction
Welcome to Shepherd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe experience for all users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide
- Account Information: If you create an account, we may collect your email address and display name.
- Subscription Information: If you subscribe to premium features, payment processing is handled by Apple through the App Store. We receive confirmation of your subscription status but do not have access to your payment details.
- User Content: Questions you ask through the AI chat feature are processed to provide responses but are not permanently stored with your identity.
Information Collected Automatically
- Usage Data: We collect information about how you use the app, including features accessed, stories viewed, and time spent in the app.
- Device Information: We may collect device type, operating system version, and unique device identifiers for analytics and troubleshooting.
- Analytics: We use analytics services to understand app usage patterns and improve our service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your subscriptions and provide customer support
- Send you updates about new features or content (with your consent)
- Analyze usage patterns to improve user experience
- Ensure the security and integrity of our services
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: We work with trusted third-party services for analytics, cloud hosting, and customer support. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the transaction.
Children's Privacy
Shepherd is designed for adult users seeking spiritual growth. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of certain data collection
- Withdraw consent where applicable
To exercise these rights, please contact us at the email address below.
Third-Party Services
Our app may use the following third-party services:
- Apple App Store: For app distribution and payment processing
- Firebase: For analytics and crash reporting
- RevenueCat: For subscription management
- OpenAI: For AI chat functionality
Each of these services has its own privacy policy governing the use of your information.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]